Frequently Asked Questions
Frequently Asked Questions
May 21, 2020, Summer 2020
*Subject to change and evolve
As per guidelines given to us by the Governor, all employees are doing everything possible to answer your concerns. Management is doing everything they can to be sure everyone is safe. Staying safe is going to take a bit more patience, and a bit more understanding this season. If you are unable to respect all the hard work this entails, we look forward to seeing you next season.

Summer Season:

Yes, May 30 - September 20, 2020

NO.

We will not be prorating.
You are gaining 14-days in the month of September with club amenities, even though you lost 7-days in the month of May.

Once you have PAID IN FULL you will be notified of your scheduled day for pass pick up and move-in.
Either May 26, 27, 28 or 29th. Open 10a-6p.
We will confirm your scheduled day by Monday, May 25.

No, so we advise you to make the payment over the phone to alleviate crowding upon arrival. We are open everyday by 10am. (516) 812-9411

Not at this time, but we will adhere to any new guidelines if needed. There could be staggered hours of arrival on Sundays and Holidays for at least the first 30 days of the season if necessary.

No. No exceptions. You will have to leave and come back on your scheduled day, or during your scheduled time.

Staff: (including management, lifeguards and everyone else on staff from
maintenance → office → beach → cabana → food court)

Please note our employees have been working hard from early in the morning to late into the night to be sure you have a safe and enjoyable summer. With 50% capacity members are not as present as in the summers before. The hard working employees are going to be compensated much less than usual.

With the new sanitizing procedures, all of our employees are going to have to take their time with everything. Patience is greatly appreciated.

YES! Our management and entire staff are doing everything possible to make this an enjoyable and safe summer.

Operational Changes

Yes.

No guests for at least the first 30 days of the season. We will amend if permitted by July Fourth Weekend.

For the first 30 days of the season, we will be open 10am - 6pm on weekdays, and 10am - 8pm on weekends/holidays. This will allow for additional cleaning and sanitizing throughout the entire club in the morning AND in the evening. We will amend if permitted by July Fourth Weekend.

Yes, if managed in a safe and secure manner.

No. We have no way of managing the safety precautions those restaurant facilities have taken.

No.

Absolutely, but you are responsible for it. If you’d like our chair service, our chairs will be kept sanitized and clean. Both personal chairs and club chairs must be set up and cleaned by our staff only.

Absolutely, but please no unattended children.

Facilities/Units:

Members should not be in the unit at the same time and will be encouraged to develop individual systems to share the enclosed space. In cabanas with two showers, there cannot be more than one shower being used at a time, so please coordinate. Cleaning, sanitizing and disinfection will be done 4 times a day and upon request.

All employees and members are required to wear masks while walking into and around the club. You will not need to wear one when socially distanced on the beach in your beach chair, but have it available.

YES. All members and all staff are REQUIRED have their temperature taken before entering the club.

Absolutely. Everyone else will be arranged 10 feet apart.

Hospital grade virucidal cleaner. UV Germicidal Lamp. Additional staff specifically for cleaning procedures. There will be additional hand sanitizing stations throughout the club.

Not at this time but we intend to open it as soon as permitted by the health department guidelines.

Not always. First come first serve. 10’ distance between setups./p>

Less capacity. Cleaned and sanitized every 30 minutes or less.

Without a doubt. It is managed. It is supervised. It is clean. It is operational. Our priority is keeping our staff and our members safe.

Not for the first 30 days. It will be revisited after that time by the Village of Atlantic Beach./p>

NO. BBQs will not be permitted.



Thank you for your cooperation. We are looking forward to a great summer.
Please be advised anyone not following these guidelines will be asked to leave.
We reserve the right to revoke membership privileges of anyone who is not in compliance.
"Come with a smile, leave with a smile."


OUR CLUB
THE SHORES
FOOD COURT

1845 (Main Club) & 2019 (Shores - West)
Ocean Blvd. Atlantic Beach, NY
   (516) 812-9411
 info@TheShoresAB.com
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